Payment terms

In order to secure the booking, each rental item you select we request a payment up front which is due when the terms and conditions have been read and payment has been made online.

This is a non-refundable retainer which will secure Original Photo’s services for the date of the event and bookings cannot be confirmed until this money has been received. The remaining balance is then due three weeks prior to the date. Please click here for more information on our Refunds & Cancellations policy.

Rental period

The rental period will start two days before the event and run to the next working day after the event inclusive and The Original Photo Company will arrange for delivery and collection of the equipment via courier. The client agrees to package the equipment in the boxes provided by The Original Photo Company and agrees to the designated time for delivery and collection of the cameras prior to the date.

Service supplied

The Original Photo Company agrees to hire equipment for the purpose of your event or wedding. Availability may be limited and reservations are made on a first come first served basis, validated by the deposit and the signed contract.


All of our kit is fully insured with a £250 excess. In the unlikely event that The Original Photo Company should have to make a claim, the client is responsible for the £250 excess in full. The equipment will be left in the care of the client in good working condition and any damage, loss or theft of the equipment whilst in their care, will be charged to the client up to a maximum of £250. In the case of loss, damage or theft of the equipment, the client agrees to contact The Original Photo Company immediately and we cannot be responsible for the resulting lack of equipment.

Denial Of Service

We reserve the right to refuse rental service to anyone at anytime where we deem it is in our best interest on the basis of credit, past history, lack of safety precaution, or likelihood of abuse.

We may also refuse rental service at anytime and our obligation under any contract executed will be void should we discover that the intended use of the equipment presents a serious safety hazard and/or violates any constitutional or by law.

Client Responsibility

The client agrees to examine the equipment & any required batteries, before the event to ensure that they are in good working order. If there are any technical or operator issues at this point, the client agrees to raise them with The Original Photo Company. The client also agrees to return the equipment in the same condition as received, ordinary wear and tear accepted. The client is solely responsible for the equipment, and those who use it, whilst it is in their possession and accepts full responsibility for loss or damage to the equipment. The client is solely responsible for ensuring that the equipment is in use throughout the course of the event. The Original Photo Company cannot be held responsible for the lack of lack of prints or poor quality of media from the event.


You agree to indemnify The Original Photo Company and it’s employees and agents from and against any and all losses, damages, claims, or liability of any kind whatsoever, including legal expenses, arising from the use, condition (including, without limitation, latent or other defects) or operation of the equipment, and by whosoever used or operated the equipment during the rental term. The Original Photo Company is not responsible for accident or injury caused directly or indirectly by the use of the rented equipment.

Refunds and Cancellations

Please click here for more information on our Refund and Cancellation Policy.

The Original Photo Company’s Responsibility

In the unlikely event that The Original Photo Company cannot perform the services agreed upon; all fees paid by the client will be refunded. The Original Photo Company will take the utmost care with respect to delivery of the equipment and the contents contained in the packages. In the event that circumstances arise that are beyond our control our liability is limited. Circumstances beyond our control include, but are not limited to: acts of nature, electrical power failures, strikes, labour disputes, riots, insurrections, civil disturbances, fires, flood, storms, explosions, war, governmental actions, non performance of third parties, or loss or fluctuations of electrical power.

The Original Photo Company reserves the right to use any footage for promotional or any other purposes or public display. The client assumes all liability for any form of copyright infringement and is responsible for any personal releases.

How we use your information

The Original Photo Company collects personal information when you register with us or place an order for products or services. We will use this information to provide the services requested, maintain guarantee records and, if you agree, to send you marketing information. The Original Photo Company will not share your information for marketing purposes with companies outside The Original Photo Company. For more information explaining how we use your information please see our Privacy statement.